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PersonalizationAugust 27, 2020

Real-time Product Recommendations in Email

P
Personyze TeamPersonalization experts
Real-time Product Recommendations in Email

Real-time product recommendations in email turn every send — even a receipt or shipping notice — into a personalized sales opportunity. Email recommendations are one of the most effective tools for e-commerce: they bring customers back, drive cross-sells after a purchase, and make routine transactional emails work harder. Personyze generates these recommendations per recipient, and can render them at the moment the email is opened.

What “open-time” recommendations mean

Most email personalization is locked in at send time and goes stale fast. Personyze can compute recommendations when the recipient actually opens the email, so the products shown reflect the latest inventory, pricing, and the recipient’s most recent behavior — not a snapshot from hours or days earlier.

Two ways to send

You can broadcast emails directly from Personyze, with drip-campaign and dynamic-variable support, or embed Personyze recommendation blocks into emails you already send through a third-party platform like Mailchimp. Either way, the same recommendation engine that powers your on-site widgets feeds your email.

Examples of email recommendations

Email personalization on a fashion store receipt

Fashion store receipt email with personalized real time product recommendations

Cross-sale email recommendations

Cross sell product recommendations embedded in a post purchase email

Where to use them

Add recommendations to purchase confirmations, shipping updates, abandonment emails, and re-engagement campaigns. Because the suggestions are based on each recipient’s interests and your live catalog, they stay relevant across the whole post-purchase journey. For the full playbook, see our guide to open-time email recommendations.

Frequently asked questions

Do recommendations work in transactional emails?

Yes — receipts and confirmations have high open rates, which makes them strong placements for relevant cross-sells.

Can I keep using my current email platform?

Yes. You can embed Personyze recommendation blocks into emails sent through tools like Mailchimp, or send directly from Personyze.

Put recommendations in your next send

Book a demo to see real-time email recommendations on your catalog, or view plans to get started.

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