20-minute walkthrough with 2–3 personalized examples on your real pages.
Email, chat, or 24/7 phone support included on every paid plan.
One visitor profile behind all of it. Anything you build in one place is available in the others.
Personyze service privacy policy for our customers and for visitors on our customers sites
Last updated: May 2026
We will never sell your personal data. Personyze is a B2B SaaS platform that helps our customers personalize their websites, emails, and apps. This Privacy Policy explains how Personyze collects, uses, and protects personal data — both for visitors of websites that use Personyze (“Personyze-Enabled Sites”) and for our direct customers.
For any privacy-related question, request, or complaint, contact us at support@personyze.com.
This section applies if you are browsing a website that uses Personyze to deliver personalized content, recommendations, A/B testing, popups, or similar experiences. It should be read alongside the Privacy Policy of that specific site, which will contain further details about how your data is processed by the site itself.
Our role. When you visit a Personyze-Enabled Site, Personyze acts as a data processor on behalf of the site operator (the data controller). The site operator decides what data is collected and how it is used. Personyze only processes that data to provide the personalization, analytics, and optimization services contracted by the site operator.
What we collect. Personyze uses cookies and similar technologies to collect data about how you interact with Personyze-Enabled Sites and the devices you use to access them. This may include:
This information is stored in a pseudonymized profile. Neither Personyze nor the site operator uses this profile to identify you as an individual unless you have separately provided identifying information (for example, by signing in or filling out a form) and the site operator has chosen to pass that information to Personyze.
How to opt out. You may opt out of Personyze tracking at any time by:
Your rights. Depending on your jurisdiction (including under the EU/UK GDPR, the California Consumer Privacy Act / CPRA, and similar U.S. state privacy laws such as VCDPA, CPA, CTDPA, UCPA, TDPSA, and OCPA), you may have the right to access, correct, delete, restrict, or port your personal data; to object to certain processing; to withdraw consent; and to lodge a complaint with a supervisory authority. To exercise these rights, please contact the operator of the Personyze-Enabled Site you visited — they control your data. If you cannot reach them, you may also contact us at support@personyze.com and we will route your request appropriately.
This section applies if you have a Personyze account, evaluate the Service, or interact with Personyze directly (for example, by submitting a contact form, requesting a demo, or browsing personyze.com).
What we collect about you as a customer:
How we use it. To provide and improve the Service, manage your account, send billing communications, deliver support, secure our systems, prevent fraud, and (with your consent or as otherwise permitted by law) send you marketing communications about Personyze products you may find relevant. You can unsubscribe from marketing emails at any time using the link at the bottom of each email.
Your rights as a customer. The same rights described in Section 2 apply to you in your individual capacity. To exercise them, email support@personyze.com.
Personyze is not designed to process certain categories of sensitive personal data. You should never use the Service to collect, upload, transmit, or store any of the following:
We do not sell or share personal data for cross-context behavioral advertising. The fees our customers pay are for the Service itself, not for personal data.
We share data only with:
Personyze may transfer personal data to countries outside your country of residence, including the United States. Where such transfers are subject to the GDPR or UK GDPR, we rely on the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum as appropriate. For Swiss data, we apply the modifications described by the Swiss FDPIC. Further detail is available in our Data Processing Addendum (the “DPA”), which forms part of our Terms & Conditions.
Personyze maintains administrative, technical, and physical safeguards consistent with industry practice for SaaS providers of comparable size and scope. These include encryption in transit (TLS), role-based access control with least-privilege principles, network protections, regular patching, written incident-response processes, personnel under confidentiality obligations with privacy and security training, and reputable cloud-hosting providers for physical security. Additional detail is provided in Annex 2 of our DPA.
If Personyze becomes aware of a confirmed security incident affecting your data, we will notify the affected customer without undue delay and in any event within seventy-two (72) hours of confirmation, and will provide reasonable cooperation in any investigation, mitigation, and notification obligations under applicable law.
Personyze retains personal data only as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Customer Data is retained in accordance with the retention settings configured in the customer’s account and our then-current data-retention practices. On termination, data is returned or deleted within ninety (90) days, subject to applicable legal-retention requirements and standard backup-rotation cycles. Aggregated or de-identified data that cannot reasonably be linked to a person is not subject to deletion.
Personyze offers an optional Meetings feature that lets a customer connect a Google Calendar so that meetings booked through Personyze respect the calendar owner’s real availability. This section explains exactly what Personyze accesses from a connected Google Account, why, and how long it is kept. The integration is entirely optional; Personyze works without it, and nothing below applies to customers who never connect a calendar.
When a user connects a Google Calendar, Personyze requests only these scopes:
calendar.freebusy
calendar.events
userinfo.email
openid
Personyze does not read the contents of your calendar, does not use Google user data for advertising, does not use it to train machine-learning or artificial intelligence models, does not sell it, and does not transfer it to third parties except as needed to provide the Meetings feature you asked for, or where required by law. Human beings do not read your Google user data, except where you have given explicit permission for support purposes, where required by law, or where it is necessary for security purposes such as investigating abuse.
Cached busy times are short-lived: they expire automatically and are refreshed from Google, and they are only ever times, never content.
You can withdraw Personyze’s access at any time from your Google Account at myaccount.google.com/permissions. Personyze detects the withdrawn grant on its next refresh and stops using the calendar. To have the stored connection and its cached busy times deleted, or to close your Personyze account, write to support@personyze.com and we will remove them. Deleting your Personyze account removes the connection and all data associated with it.
Personyze’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Questions about this integration can be sent to support@personyze.com.
We may update this Privacy Policy from time to time. For material changes that reduce your rights or expand our use of personal data, we will provide reasonable advance notice — either by email (to customers) or by posting a prominent notice on personyze.com. The “Last updated” date at the top of this page reflects the most recent revision.
For any privacy question, request, or complaint:
Personyze Email: support@personyze.com Website: www.personyze.com