Generic Experience Before Broad product menu and undifferentiated promos; the visitor must dig for relevant coverage. One page for all lines (auto, life, business…) Generic banner & copy Scattered CTAs reduce quote starts
Personalized for Home Insurance After Signals (recent browsing, ZIP, campaign UTM) switch the homepage to a home-focused flow. Targeted banner: “Get a Home Insurance Quote” with relevant imagery Pre-fill: ZIP/coverage type to cut steps to quote Smart modules: property discounts, agent finder, claims tips